Grand Excelsior Hotel - Bur Dubai

grand excelsior bur provided exceptional service with attentive staff, a superb breakfast selection, and a convenient location near popular attractions.

Nothing for me 😊

Grand Excelsior Bur offers exceptional service with friendly and helpful staff, like Anosha and Jeram. the location is convenient with spacious, well-furnished rooms.

Room cleanliness delayed. Loud music at night.

GRAND EXCELSIOR WAS LIKE OUR SECOND HOME AWAY FROM OUR HOME IN GOA. The staff is superb, especially Grace. Neha at Cantina was exceptional. Breakfast needs improvement, but overall great experience. Will recommend to all my contacts. Thank you for a memorable stay!

The stay was fantastic; the room was commendable and spacious. The cherry on top was the helpful and friendly staff who made our stay extremely smooth and enjoyable. The location was just right for everything we planned to do, pretty close to all the action. The lovely view from our room was simply glorious. On a less positive note, the bathroom facilities were a bit dated and could use some revamping.

The suite at Grand Excelsior Hotel Bur Dubai was stunning! The spacious bedroom, Jacuzzi, and walk-in closet made us feel like royalty. The king bed was super comfortable and the beautiful wooden desk added a touch of elegance to the room. It was perfect for our family.

The interactive entertainment system was a bit complex for our liking.

During my business trip to Dubai, the Grand Excelsior Hotel - Bur proved to be a convenient choice, handpicked by our director. The 24-hour reception was a great convenience, always available to assist with any queries. The modern gym was well-equipped with state-of-the-art cardiovascular equipment and free weights, ideal for maintaining my fitness routine while away from home. The hotel's wealth of dining and leisure amenities ensured the ultimate relaxation and convenience. The variety of dining options and leisure facilities allowed me to unwind after a long day of meetings, including the inviting swimming pool, sauna, and spa.

The promised free upgrade was a disappointment, as the room provided had fewer amenities than originally advertised.

Indulge in homemade pies and jams, plus epic culinary tales. Sparkling clean rooms and cozy retreat. Professional staff ensuring a hassle-free stay. Varied breakfast spread and delicious buffet lunch. Modern gym and refreshing pool for fitness aficionados.

Free upgrade disappoints with fewer amenities. Independent clubs and restaurants cause confusion.

Convenient location, great service and facilities. Loved the complimentary shuttle to the shopping mall. Keep it up, Grand Excelsior!

I must say, the rooftop pool was quite a disappointment. I loved swimming in a tiny overcrowded space with no view.

The hotel offers a range of amenities and activities for those who want to be in direct touch with nature, including a beautiful garden and outdoor terrace.

Felt at ease, nothing to complain about.

I recently stayed at Grand Excelsior Hotel - Bur for my vacation in Dubai. The staff were friendly and helpful, and the hotel offers a great selection of restaurants. The rooms are spacious and the wifi is decent. The gym and swimming pool are also quite good. I booked some trips through the hotel, such as the desert safari and sunset cruise, which made my holiday extra special. The location of the hotel is convenient, with a supermarket and restaurants nearby.

Would be happy to recommend this hotel.

The staff, especially mr Hanif, Mahmoud, and Raed, were so friendly and helpful. the spa facilities were divine! Would return despite room not matching photos.

We enjoyed our stay at this hotel. The staff were helpful from the highest ranking to the lowest. The hotel facilities exceeded our expectations. The hotel's cleanliness was exceptional. The breakfast served was delicious, with a variety of choices. We found it easy to get transportation to explore this city.

There was nothing we didn't like.

This place provides a perfect location right opposite a beautiful mosque, and this gives a unique experience of the beautiful calls to prayer. The service here is impressive, starting with the attentive and friendly staff from the waiters and managers to the receptionist. The well-equipped rooms are comfortable with all the necessary facilities, like free Wi-Fi, air conditioning, and free toiletries. The restaurant serves a delicious continental breakfast with a wide range of options that cater to different diets. I enjoyed a relaxing time at the leisure spa and wellness center, which provided a serene environment with various services like facial and massage treatments.

I would recommend this hotel to anyone looking for a luxurious experience, great food, and exceptional service without breaking the bank.

My recent stay at a certain hotel in Bur Dubai was absolutely mind-blowing! The staff went above and beyond to make me feel welcomed and even allowed me to extend my stay without any extra charges. The rooms were comfortable and I was amazed by the exceptional service provided by Reham and Hanif. The breakfast was outstanding, with a healthy variety of options to choose from. The hotel's location was perfect, close to popular attractions, restaurants, and shopping malls. The team leader, Djamel, clearly cares about his team and ensuring guests have a positive experience. The hotel also offers a bar and various other amenities such as an outdoor swimming pool and fitness studio. I would definitely recommend staying at this amazing hotel to anyone looking for a convenient and enjoyable experience.

We had an amazing stay at this luxurious 4-star hotel! The staff were extremely friendly and helpful, always going above and beyond to assist with any request we had. The service was top-notch from the moment we checked in until we checked out.

The hotel had convenient access to the ADCB metro station and cab services which made transportation extremely easy for us. the location was perfect for exploring the basin area with everything being only a few minutes away. The room was clean and comfortable, with staff being quick to help out in any way possible.

The housekeeping standards needed to be improved as the towels and bed linen were dirty reflecting poor hygiene standards.

My recent stay was convenient due to its location near major attractions, perfect for both work and play. The hotel's variety of dining options made it easy to find something to please everyone, even my picky eaters! The spa was a nice touch for relaxation, and the live entertainment during dinner added a fun element to our evenings. The staff made sure everything ran smoothly, making it a stress-free stay. Can't wait to plan my next trip there!

Comfy bed, good location, friendly staff. Low Dubai price! Great option for cheap stay. Helpful staff, always on time. Polite receptionists. Surprisingly spacious room with underground parking. Square footage is great for the cost. Pool and health club are alright. Old hotel in heart of city, easy access to transport, supermarkets, retail outlets.

The hotel lobby was opulent, with multiple on-site restaurants offering a variety of cuisines. The location was superb, with the metro station just a 10-15 minute walk away, making it convenient to explore the city. The rooms were clean, the bed was comfortable, and the shower had excellent water pressure. The facilities were well-maintained, and the staff, especially the bar staff and receptionists, were exceptional. a wonderful experience.

I highly recommend this hotel.

Grand Excelsior Hotel - Bur provides spacious rooms, excellent pool area for tanning and swimming, and fantastic staff assistance. Convenient location for reaching attractions and comfortable beds make for a pleasant stay.

Limited amenities in room. Breakfast area overcrowded.

The location of the hotel was perfect for us as it was near almost everything in the city. Within a short 10-15 minutes cab ride, we could easily reach all the major attractions and shopping malls. The hotel was also conveniently located directly across the street from a Mosque, which was great for our religious obligations. Additionally, it was just a quick cab ride away to La Mer beach, where we enjoyed a day of sun and sand.

The only negative aspect was that there were limited Hindi TV channels available, which could be improved for a more enjoyable stay.

The hotel is very good for business travelers, and the staff, like Ms. Rabab and Mr Havtham Mohamed, are always there to help at any time, which really made my stay more comfortable.

I recently had the pleasure of staying long-term at the Grand Excelsior Hotel in Bur Dubai and it was an exceptional experience! the square footage of the room was great compared to the cost, providing a spacious and comfortable retreat after a long day exploring the city. the diligent cleaning staff ensured that the room was always sparkling clean, adding to the pleasant and tidy environment. the professionalism and friendliness of the reception team, as well as the prompt assistance from the concierge, made the check-in and check-out process smooth and hassle-free. the hotel staff were well-trained and committed to delivering great service. the food offered in the hotel, especially the breakfast spread and buffet lunch, was simply delightful. Fitness enthusiasts would appreciate the well-equipped gym and the refreshing swimming pool. In terms of location, the hotel is conveniently placed, allowing easy access to various local attractions and transport links.

For us, the hotel was ideal. 😀

The room was spacious and comfortable, perfect for a group of friends. The hotel had easy access to popular travel destinations. Availability of 24/7 cab service outside the hotel. The buffet breakfast had a variety of options that changed daily. The front desk staff were polite and helpful.

Felt totally relaxed, nothing to complain about.

GRACE's efficient check-in, NEHA's warm service, good food, RAYNA Tour's professionalism, ABUDHABI Ferrari Tour's excellence, parking availability.

Nothing bad to say.

the rooms were always impeccably clean, and the hotel's location was super convenient - close to the metro. the staff went above and beyond - providing exceptional service that truly made me feel at home. the breakfast was a daily treat - providing a great start to my day.

100% Recommend

The outdoor pool was lit, and we had a blast partying at the nightclub. The health club was dope too - spent some time pumping iron and working on our gains. Plus, the location was hella convenient for hitting up both the Dubai Marina and the Burj Khalifa. It was straight fire!

The only thing we would've loved is if they had more exciting events and activities for young party-goers like us. A bit more variety to turn the vibes all the way up would've been sick.

During our recent holiday, we had a fantastic experience at a hotel in Dubai. the staff at the hotel were incredibly helpful and provided excellent service throughout our stay. the rooms were spacious and well-maintained, making our stay comfortable and enjoyable. Additionally, the hotel was conveniently located, allowing us to easily access various attractions and amenities in the area.

There were a few negative aspects that detracted from our overall experience. the hotel seemed to be in need of maintenance, with signs of mold and poor upkeep in certain areas.

I absolutely adored the traditional Arabian style decor in the hotel's general areas. The warm earthy tones and elegant furnishings created a cozy and inviting atmosphere, making me feel right at home. The property's accessibility for senior people was remarkable, with spacious and well-lit corridors, comfortable seating areas, and convenient handrails in key locations, making it easy for us to navigate and relax.

I would just hope for a better vacation for senior people if the children of the staff could be more attentive to the specific needs of elderly guests, such as offering extra assistance with luggage or providing more comfortable seating options in the common areas.

the staff, including Ms. Gem, Ms. Riham, and Mr Reynaldo, were friendly and helpful, making me feel welcome from the moment I arrived. the hotel's location in Bur Dubai is convenient, with easy access to transportation and nearby amenities. My room, a deluxe room, was spacious and well-equipped, providing a comfortable and relaxing space. the bathroom was also spacious and clean.

For us, the hotel was ideal 👍.

It was a fantastic place for the family to relax and have fun. The health club and the nightclub added to the overall entertainment and recreation. It was a great addition to the family-friendly atmosphere of the hotel.

My wife says that more children-friendly activities would be a great addition for families with kids.

On my recent long-term stay at this hotel in Bur Dubai, I was truly impressed with the exceptional service provided. the staff were always friendly and helpful, making my stay comfortable and unforgettable. the room was spacious and cozy, perfect for relaxing after a day of exploring the city. the cleaning staff ensured that the room was always sparkling clean. the hotel's location is fantastic, with easy access to transport and nearby attractions. the breakfast spread was varied and satisfying, catering to different tastes. the gym and swimming pool were well-maintained, perfect for staying active while on vacation. Overall, the experience at this hotel was truly memorable, and I would definitely recommend it to anyone visiting Dubai.

One area for improvement could be providing more options and faster service for guests with specific dietary requirements, such as gluten-free meals. there were some issues with the Travel Desk's organization and communication, which led to a less-than-optimal experience during tours.

The rooftop swimming pool was heated and exceeded my expectations. the staff at the front desk were very helpful and receptive. the room furniture was excellent and I enjoyed the view from the room.

The housekeeping services were poor with delayed responses. It took multiple calls and follow, up to have a faulty kettle replaced.

Clean accommodation with good continental breakfast. Friendly staff, excellent service, and cozy pool area. Conveniently located near Dubai's top attractions and shopping centers. Great value for money. Would highly recommend.

The shower had great water pressure and felt luxurious. Though the bathroom was a bit small, it was clean and well-maintained. The location was convenient for exploring the city. I had a pleasant stay at Grand Excelsior Hotel Bur.

The hotel's location is ideal, situated in the heart of the city with easy access to the old town, attractions, and close proximity to the airport. The cleanliness of the room was excellent, and the hotel facilities provided everything I needed for a comfortable stay. The staff went above and beyond to accommodate me, especially when I experienced travel delays due to unforeseen circumstances. The breakfast offered at the hotel was delicious and satisfying, providing a great start to the day.

Didn't dislike anything about the property.

During my recent stay at Grand Excelsior Hotel - Bur, I was pleasantly surprised by the friendly and helpful staff. They went above and beyond to ensure that my stay was comfortable and enjoyable. One particular staff member, Uttam from housekeeping, stood out for his attentiveness and professionalism. His friendly demeanor and proactive assistance made me feel right at home. The hotel also had a good variety of restaurants and bars, with the Dugout near the entrance being the standout. The rooftop pool was a great place to relax and soak up the sun. I had a wonderful experience and would definitely recommend this hotel to others.

The bed was incredibly comfy, the location was excellent, and the staff were friendly and helpful. Great value for money in Dubai!

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The rooftop pool was an oasis in the bustling city, offering a serene escape reminiscent of a calm lagoon amidst the urban jungle. Tucked away from the city's hustle and bustle, it was the perfect spot for quenching the thirst for relaxation.

Limited swimming pool timing.

I always return for the Easter break. Great amenities like free Wi-Fi, 24-hour room service, and indoor swimming pool. The staff once helped with an insect bite. They have a fitness studio, massage, and babysitting services. Perfect for me.